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Nicholas Zeisler

In this article, Nicholas Zeisler offers a best practice in automation to avoid omnihorrible outcomes.

Nicholas Zeisler explains how brand partners can damage brand reputation when they fail to live up to brand promises and values.

Nicholas Zeisler shares an article designed to build alignment between a company’s brand promise and the customers’ experiences.

  In the first post of a four-part series of articles about Agile/Scrum, Nicholas Zeisler reviews the first Agile value of prioritizing individuals and their interactions over adherence to processes and the use of tools.