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From Amit Bhambi’s company blog, an example on the use of a Lean Process Improvement method applied to an insurance payer to illustrate how it improved throughput and quality in the claims handling process, and how it can help improve understanding of current process, workload, and performance.

From the company blog of Amit Bhambi, why strategic change management is like going out to a new restaurant.

As more independent professionals and companies outsource to find talent or reduce costs, Amit Bhambi provides useful information to consider before committing to centralizing or outsourcing plans.