• 20 yrs lifting B2C, CPG (Philip Morris) & telco (NOS, ZON, Portugal Telecom); ran €1 B+ P&Ls after a top-tier consulting start.
• Craft product-marketing & GTM plans (positioning, pricing, launch roadmaps that scale devices, services & subscriptions marrying storytelling with rigorous economics.
• Build CX & VoC engines (Qualtrics) that lift NPS & guide every board decision.
• Drive CRM & loyalty—registration funnels & data journeys that grow LTV and cut churn.
• Turn behaviour data & ML propensities into action dashboards.
• Digital transformation & Digital service leading big scale projects.
• Orchestrate omnichannel sales, retail, e-commerce & care for seamless customer acquisition journeys.
• Setup multi language Customer Operations blending tech stack, BPO providers and AI automation.
• Interim leader who fuses strategy with execution—customer behaviour is the compass.
Veritux independent consultants are available where you need them – in all major markets and every global region.
