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John Kariotis

John Kariotis - Member Profile

Chicago, IL

BS, Northern Illinois University
Ernst & Young
Independent Consultant

I am an alumni of EY and Deloitte, and went on to found AmberLeaf Partner’s where I served as President of the Customer Experience practice since 2004. I built my firm into one of the premier boutique consulting firms over a eighteen-year period.

A serial entrepreneur, I managed AmberLeaf from inception with no seed funding or outside investments and grew the business consistently at 25%+ a year. My accomplishments extend to the value I managed between partner software sales and client budgets that exceeded $1,000,000,000.

In 2020, my partners and I sold AmberLeaf to Mastech Infotrellis, a publicly traded company (NYSE: MHH).

I served as the General Manager and Vice President of the Customer Experience practice and on the firms leadership team where I manage the merger activities, solutions and personnel between AmberLeaf and Mastech Infotrellis.

I have managed over 2,000 Customer Experience solution implementations working with over 300 clients globally across North America, South America, Europe and Asia, where I built an employee base of 75 consultants. Under my leadership, I expanded the markets my firm served and operated in Canada and Latin America, and founded AmberLeaf Brazil with offices in Sao Paulo where I manage the operations.

My responsibilities include integrating sales and delivery teams across each of the firms Digital Transformation lines of business spanning Omni-Channel Customer Experience solutions, Data Management, Data Engineering and Data Science. I am responsible for integrating CX solution offerings across practice areas, as well developing demand generation strategies to bring to market that demonstrate the firms integrated value proposition.

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