Execution-minded global leader with 30+ years at F500 companies (IBM, PriceWaterhouse, & Texas Instruments).
Passionate about designing & implementing transformational solutions while fostering a culture of excellence. Focuses on strategic growth, operational efficiency, and human/organizational performance excellence while building lasting relationships with clients.
Helps organizations improve performance by solving their leadership, people, organizational, and process challenges. Areas of expertise is Organizational Transformation, with a focus on Change Management & Organization Design, Customer Success, Process Improvement, Outsourcing/Shared Services, and Nonprofit Management.
Areas of focus include:
– Fractional Leadership in the following areas: Customer Support, OD, e-learning, and Outsourcing
– Organization Design: Post-M&A integration & change management, leadership transitions & coaching, and help companies leverage Corp. Social Responsibility (CSR) as a strategic driver.
– Customer Success: Working with clients to excel in their customer engagement, & includes customer service/support, online communities, B2B digital marketing.
– Process Improvement: Benchmarking, market research, and continuous improvement.
– Outsourcing/Shared Services: Designing a complete end-to-end solution that maximizes ROI and results in negligible post-contract costs.
– Non-Profit Management: Consulting on strategy development, operational excellence, board leadership development, and serving on boards.
Veritux independent consultants are available where you need them – in all major markets and every global region.
