Søren Peter Kvist - Member Profile

I am on a mission to help businesses transform themselves leveraging Digital Transformation and Customer Relationship Management strategies to improve customer experience and business performance. Based on many successfully completed consulting assignments, I am also capable of stepping in to help resolve a wide range of other business challenges across most functions in a business – and/or work as a dedicated project manager.

I am a dedicated and all-round commercial and technology savvy management consultant profile with a strong toolbox of services, which I provide to my clients. I have worked within and across most business functions and channels within large organizations as well as helped small innovative start-ups launch their first products. My work as a management consultant has given me the opportunity to work across a wide range of countries such as USA, Thailand, Malaysia, UK, Norway, Serbia, Sweden, Pakistan, Singapore, Germany and the Netherlands – meeting and working with a great collection of fantastic clients and colleagues from many different cultures, nationalities and industries.

Knowledge: What I know well….
• Business & Digital Transformation
• Project Management
• Business Development & Decision Analysis
• Customer Relationship Management (CRM)
• Governance & Operating Models
• B2B Pricing & Sales
• Salesforce (Sales, Service, & Marketing Clouds) Technology & Implementation
• Technology Selection & Sourcing Advisory
• Process Excellence & Lean

Skills: What I do well…
• Work outside in – never forget the customer perspective in what is done
• Get things done – strong focus on moving projects forward and realizing targets and objectives
• Structured way of working – always striving to the right things in the right order with a high quality
• Understand opportunities – which could be well hidden in the complexity of markets, customers, daily operations or mindsets
• Collaborative approach – like to involve clients and colleagues to achieve great results together

Mindset: How I see things work well ….
• Facts speaks better than individual experiences
• Involvement drives change more efficient than strategies
• Most challenges are better solved from a pragmatic approach
• If you forget the customer perspective, you are out of business
• If it can’t be measured, it will probably not happen