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When the Customer Wants Chips…

December 21, 2021 6:11 am Published by henrietta.poirier

Carl Ballot shares an all-too-familiar story about a  consumer experience consultant and a marketing and communications strategist having coffee and how their experience fell apart over a request for chips.

Tags: business success, Customer Experience, customer service

Categorised in: Business Operations

This post was written by henrietta.poirier

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